Frequently Asked Questions
Everything you need to know about comfort and performance.
How do Wolf & Shepherd shoes fit compared to other brands?
Our footwear typically runs true to standard US dress shoe sizing. If you are between sizes, we recommend sizing down as the premium Italian leather will naturally stretch and mold to your foot over time.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Please ensure the soles are protected when trying them on, as damaged outsoles may be ineligible for a refund.
How long does shipping take?
Standard ground shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout for those who need their pair sooner.
Are your shoes waterproof?
While our leathers are highly durable and water-resistant, they are not fully waterproof. We recommend using a high-quality leather protector spray and avoiding submerged conditions to maintain the integrity of the hide.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and local customs regulations.
What makes Wolf & Shepherd shoes different from traditional dress shoes?
We integrate athletic performance technology—like dual-density EVA foam and memory foam footbeds—into classic Italian silhouettes to provide the comfort of a running shoe with the aesthetic of a professional dress shoe.